Flawless Guarantee

At Shift, we're confident you'll love our products, and we always strive to provide an unparalleled experience! But we also understand that purchasing decisions can sometimes change, so we offer a hassle-free "No Hassle" Guarantee—a hassle-free experience with a real guarantee!


What is the "free from impurities" guarantee?

This guarantee gives you the opportunity to try the Shift filter for two weeks! If the product isn't what you expected, or you change your mind for any reason, you can return it for a full refund—simple and hassle-free.

Products covered by warranty

  • Filter Shift Version 2
  • Shift Filter Kit 2nd Edition
  • Filter Shift First Edition
  • Shift Filter Kit 1st Edition

Warranty Terms

  • This warranty applies only to purchases from our website and does not extend to distributors and points of sale.
  • The refund will be issued within 30 seconds after the return is completed, and the refund does not include shipping fees.
  • If you pay using free credit or a free voucher, the amount will be refunded to your digital wallet in the store, and cannot be converted to cash.

How to return the product?

  • Make sure to return the product in its original packaging with all accessories.
  • Click on this link and fill in the information correctly.


We are here to help you!

If you have any questions about our No Fault Guarantee or return procedures, please feel free to contact customer service.


Thank you for choosing Shift – enjoy a pure, smooth experience the way it should be!

This policy is subject to change without prior notice.