At Shift, we believe that your privacy is a right, and we are committed to protecting it. This Privacy Policy explains how we collect, use, and process your information in full compliance with the Saudi E-Commerce Law and the Personal Data Protection regulations in the Kingdom of Saudi Arabia.
1. Information We Collect
When you visit our website, we may collect the following types of information:
Automatically collected information: such as your IP address, browser type, language, time of access, and visited pages. This data does not personally identify you and is used only to analyze site performance and improve the user experience.
Voluntarily provided information: such as your name, email address, phone number, and shipping address when you create an account or place an order.
2. How We Use Your Information
We use your information to provide and enhance our services. This includes:
Fulfilling and processing your orders.
Communicating with you regarding orders, promotions, or updates.
Analyzing usage data to improve the site and customer experience.
We do not share your personal information with any third party without your prior consent, except in the following cases:
Official government requests.
Authorized service partners (e.g., payment processors and delivery providers) strictly for order-related purposes.
3. Data Protection and Security
We take your data security seriously and implement the following measures:
Sensitive information such as payment data is encrypted using SSL (Secure Socket Layer) protocols.
Access to personal information is restricted to authorized team members only.
Security systems are regularly reviewed and updated according to best practices.
4. Cookies
We use cookies to enhance your browsing experience and personalize your interactions with the site.
You may disable cookies through your browser settings, but note that certain site features may not function properly.
Cookies are not used to track you outside the Shift website.
5. Managing Your Personal Data
We give you full control over your personal information:
You can update or modify your personal details anytime through your account settings.
You may also contact us at [email protected] to request changes or permanent deletion of your data.
6. Location Services
We may request access to your geographic location to offer services tailored to your area, such as selecting the most suitable delivery option.
7. External Links
The Shift website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before using them.
8. Policy Updates
This policy may be updated from time to time.
We encourage you to revisit this page periodically to stay informed about any changes.
9. Consent
By using the Shift website, you agree to this Privacy Policy.
If you do not agree with any part of the policy, we recommend that you do not use our services.